Refund Policy
Effective date: 2026-09-21
This policy applies to purchases from Bloom Desk, registered under S1607086I at Raffles Avenue 30, 039803 Singapore, Singapore.
This refund policy applies to Bloom Desk and its published floral design services.
Eligibility for Refunds
Refunds are available for services provided by Bloom Desk as outlined in our policy. Please ensure you meet the eligibility criteria.
Exclusions from Refunds
Custom floral arrangements and personalized services are non-refundable once the order is confirmed and processed.
How to Request a Refund
To request a refund, please contact our support team with your order details and reason for the request.
Processing Refunds
Refund requests will be processed within 7 business days after approval. Please allow time for the transaction to reflect in your account.
Cancellation Policy
Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.